PRIVACY POLICY
Last Updated: 23 January 2026
GW Automotive Group (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore and relevant platform advertising policies (including Meta, TikTok, and Google).
1. DATA WE COLLECT
We collect personal information that you voluntarily provide when you interact with our advertisements (on Meta, TikTok, Google, etc.) or our website (gwauto.com.sg), including:
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Name and Contact Details (Phone/WhatsApp/Email).
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Vehicle preferences, budget, or interest in specific car models.
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Financial or identification information (NRIC/FIN/Driving License) necessary for vehicle rentals, sales, or loan applications.
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Technical data (IP address, browser type) collected automatically via cookies or tracking pixels (e.g., Meta Pixel, TikTok Pixel).
2. PURPOSE OF DATA COLLECTION
We use your information for the following professional purposes:
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Enquiry Response: To contact you regarding car sales, rentals, or workshop services you expressed interest in.
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Direct Marketing: To send updates, promotions, and new arrival alerts via SMS, WhatsApp, or Email (only where you have provided clear consent).
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Ad Optimization: To measure the effectiveness of our digital advertisements and show you relevant content based on your interests.
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Administrative: To process vehicle registrations with LTA, car insurance, or loan applications.
3. DISCLOSURE TO THIRD PARTIES
We do not sell your data. To provide our services, we may share your data with:
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Financial Institutions: Banks and finance houses for car loan processing.
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Insurance Providers: To obtain motor insurance quotes on your behalf.
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Government Authorities: Such as the Land Transport Authority (LTA) for official vehicle transactions.
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Advertising Platforms: We may share hashed/anonymous data with platforms like Meta or TikTok to improve ad targeting.
4. DATA SECURITY & RETENTION
We implement strict technical and organizational security measures to protect your data. We retain your personal data only for as long as necessary to fulfill the purposes mentioned above or as required by Singapore law.
5. YOUR RIGHTS & WITHDRAWAL OF CONSENT
Under the PDPA, you have the right to:
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Access/Correct your personal data held by us.
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Withdraw Consent for marketing at any time by clicking “unsubscribe” or contacting us directly.
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Opt-out of cookie-based tracking by adjusting your browser settings.
6. CONSENT FOR ADVERTISING
By submitting your information through our Lead Forms on any advertising platform (Meta, TikTok, etc.) or our website, you provide “Deemed Consent” for us to contact you for the specific purpose stated in that form.
7. CONTACT OUR DATA PROTECTION OFFICER (DPO)
For any privacy-related requests or questions, please contact our Data Protection Officer:
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Attn: Data Protection Officer
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Email: marketing@gwauto.com.sg
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Phone: +65 8080 9801
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Address: 60 Jalan Lam Huat #01-37/38/39 Carros Centre, Singapore 737869
8. UPDATES TO THIS POLICY
We may update this policy to reflect changes in our business or legal requirements. The latest version will always be hosted on our website at gwauto.com.sg.